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EV Training for Licensed Motor Dealers

Welcome to the EVfriendly Licensed Motor Dealer training course. This program is made possible through the financial assistance and support of the Ministry of Energy, Mines and Low Carbon Innovation, Go Electric campaign. If you have any questions or require assistance on how to complete this course, please contact

Who should take this course

Only trained staff should work on or near EVs. This course is for required for all sales staff and sales managers, and is recommended for finance and insurance (F&I) staff, lot persons, detailers, drivers, etc. It is recommended for all other employees.


This training is provided in conjunction with the EVfriendly Certified Licensed Motor Dealer certification program. The program is for certification of an automotive sales business, and this training, for applicable employees, is a requirement of that process, but is NOT a certification program for the individual employees in repairing of hybrids, plug-in hybrids, or battery-electric vehicles. Where applicable, we provide information about third-party training for individual certification.

Course content

Important! - Please Read

This course consists of four modules, with each module divided into lessons covering a specific topic. Lesson material is a mix of text, images, and videos. You must read all of the text and watch the videos, and we highly recommend that you take notes, as some of the information in the videos is not duplicated elsewhere.

At the end of each module, you will be asked to complete a short quiz. You must complete this quiz by answering all questions correctly, and you can take a as many retries as you need. We strongly recommend you go back and review the module material before trying again.

We recommended you set aside uninterrupted time to go through this course. If you must leave, or if you wish to complete in sections, remember to log off (if you are using a shared computer). You can return at any time and pick up where you left off. You can read the course material and/or watch the videos as many times as you wish, but make sure you read and understand all material before attempting the quizzes or the final exam. The final exam requires that you answer 80% of the questions correctly, and you have a maximum of three retries. Again, we recommend going back and reviewing the material before attempting the final exam again. You can leave a quiz or exam and return…the system will save your place.

Once you complete a module quiz, you can proceed to the next module. Please remember to mark each lesson and module complete when you are confident you are ready to proceed.


Course Navigation

Watch this video tutorial on course navigation:

Upon Completion

When you reach the end of the course, you will be assessed on what you have learned, with a final exam. Passing threshold is 85% and you have a maximum of three retries. Once you have passed the exam, you can download your certificate of completion. It is important that you save your certificate and provide a copy to your employer for training verification in case of an audit.

After the first year, re-certification of the business is required every three years. As electric vehicle technology evolves, we will be upgrading our courses. You and your employer will receive a reminder about when and how to upgrade your training.

Ready to Begin?

Start the course with Module 1, Lesson 1 from the Course Content section below, or, if you are returning, select the module or lesson of your choice below.